The three clusters are:
a) Elements related to WHAT the Learning Coach does:
1. Guided Reflection
2. Linking
3. Feedback
4. One-on-one support
5. Exchange of learnings
b) Elements related to HOW the Learning Coach prepares the setting:
6. Safe environments
7. Appreciative approach
8. Holistic involvement
9. Unfamiliar environments
10. Ownership
11. Balancing task and learning
12. Learning and personality styles
13. Five-levels system
c) Elements related to WHEN it all takes place:
14. Just-in-time
15. Sequenced learning
And at the center of this, WHO sets up the learning environment:
16. The Learning Coach
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